Tag: Leadership

Putting the Band Together, Not the Algo

Brett S. Chappell/June 22, 2026/AI,Learnings,Uncategorized/#BBKing,#Hiring,#TeamCulture,AI,Leadership,Life Perspectives

In an age when AI can polish every CV, leadership is still about knowing who can actually play in the band.

The Opportunity Cost of Not Answering the Question

Brett S. Chappell/February 11, 2026/Learnings/Business,Communication,Customer Experience,Leadership,Life Perspectives,Sales

“When a potential client asks a direct question, answer it directly. Even if the response is not known, answering I do not know is acceptable…. It is also acceptable to say no.”